Help! I Forgot My Password!


We all know how frustrating it can be to forget a password. We rely on them for almost everything. Unfortunately, if your password hint doesn't help you, we can't recover your password.


Luckily, there are a few ways you can go about resetting your password:


  1. Request a Password Reset
  • If you are trying to make an order from a caterer's website, you should submit your request to the Catering Manager for that site.
  • If you are a catering manager, or simply need the password reset urgently, your should submit your request to Area101's support team here (additional contact info below).


  1. Confirmation
  • Once you have sent your request, wait for a response with a message like "We have reset your password to..."


  1. Re-Login
  • After receiving a confirmation, navigate to the website you were trying to login to previously.
  • Once there, press and hold the Ctrl key and press the F5 key to completely refresh the page.
  • After refreshing, try to log in with the new password that has been provided.


  1. Reset Password (Optional)
  • After logging in, you have the option to reset your password to one of your own choosing.
  • Please Note: The new password should include both alphabet characters and numbers, be at least 8 characters long and should not include the use of special characters (such as !@#$%^). Many sites will, also, not allow you to use the past 3 previously used passwords.


If you still have trouble logging into your account after going through these steps, please contact our Support Team at the email address or phone number below.


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